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Topic: Refunds under the Fair Trade Act 1999
FaceMan
Posts: 2717
Location: Brisbane, Queensland
They blinked.
konstie
Posts: 794
Location: Melbourne, Victoria

good work pinkster. way to stick it to the man!
`ViPER`
Posts: 2079
Location: Brisbane, Queensland
Nice work, love this line though.

To our knowledge we are not breaching the fair trading act as this has been company policy for quite some time, not just for FFV but many other organisations,


So because they have been doing it for a long time and other people do it, its legal? wrong answer.

Good you got your refund. Too many people just take it when dealt with things like this, not me though.

Pinky
Posts: 4983
Location: Melbourne, Victoria

Yeah I was waiting to see what you guys think before I commented - but I agree with you, he faltered because he wasn't so sure anymore since I was quite aggressive (but hopefully not over-the-top aggressive).
Mantra
Crusty old man
Posts: 2646
Location: Brisbane, Queensland
Aggressive?
I still politely request a refund and also suggest that you read this Act and amend your policy.

You beast!

:P
skythra
Posts: 2007
Location: Brisbane, Queensland

Good work :)
tequila
Posts: 6289
Location: Brisbane, Queensland
yeah thats pretty weak, I got called a consumer terrorist after months of emails/phone calls/letters demanding my money
greazy
Posts: 3106
Location: Brisbane, Queensland
yeah hows that going teq
FaceMan
Posts: 2721
Location: Brisbane, Queensland
You should post on a forum that is used by other people like yourself that would have also been inconvenienced by the rescheduling.
I doubt you were the only one complaining.
greazy
Posts: 3107
Location: Brisbane, Queensland
faceman most of the time you seem to not actually be talking to anyone, just talking.

it's bizarre
tequila
Posts: 6292
Location: Brisbane, Queensland
yeah hows that going teq



www.f***backloads.com

taggs
Posts: 3770
Location: Brisbane, Queensland

nice work pinkeh.

you taken those r-tards to court yet teq?
reload!
Posts: 5277
Location: Brisbane, Queensland
Dude you're f***ed. Apparently Garry's a really top bloke!
It's astounding that they created an anti BJ website in response to yours.
Pretty epic saga.
BillyHardball
Posts: 10216
Location: Brisbane, Queensland

Pinky, you were being assertive, not aggressive. teq was being aggressive :O
Triamks
Posts: 2864
Location: Brisbane, Queensland

^ what BillyH said.
Pinky
Posts: 4989
Location: Melbourne, Victoria

I was trying to be assertive, so thanks, I guess it worked ;-) It's a fine line.

lol tequila, seriously - didn't fade give you a good contact? It's small claims court all the way.
Hogfather
Posts: 5497
Location: Cairns, Queensland

didn't fade give you a good contact? It's small claims court all the way

I think he didn't turn up at the hearing to show them he meant business ;)
Dazhel
Posts: 1102
Location: Gold Coast, Queensland

It's astounding that they created an anti BJ website in response to yours.


Haha the anti BJ web site makes me not want to use them even more than f***backloads.com does.
Pinky
Posts: 4993
Location: Melbourne, Victoria

The anti BJ web site is clearly a violation of privacy. They posted your residential address :-/
tequila
Posts: 6298
Location: Brisbane, Queensland
old addy but still, they did post private details that they shouldn't have
I did end up getting some cash out of them

I only created that website because they threatened trog regarding my posting a thread about them (way back when it was originally going down)
they said take it down or else, yet the thread was ancient and hadn't had a reply for months .. so they should have let sleeping dogs lie
it did show up if you google backloads though, thats why they're pissed :)
Persay
Posts: 6108
Location: Brisbane, Queensland
i suppose backloads is hoping that if you google backloads now that teq's website named f***backloads.com doesn't come up if the word of the removalist company in brisbane queensland and victoria named backloads is entered into the search engine.

I heard they take it up the backload

Brett johnson!

Ripples

[img-brett johnson]
weedy
Posts: 54
Location: Melbourne, Victoria

If you can't deliver the goods or services as described then you must offer a full refund. No agreement hocus pocus can change this. How the f*** this is a surprise is boggles my minds!


That didnt stop telstra wholesale charging my ISP $50 when they connected the phone line to the wrong building on my property (at their own fault) then wanted more money to reconnect it to the correct building. I flatly refused to pay and my ISP waivered the fee for me.

Telstra are a$$holes
Pinky
Posts: 4995
Location: Melbourne, Victoria

I heard that Steak & Brett Johnson Day was last week. Anyone get a Brett Johnson?

weedy, sounds like that's what your ISP was telling you. Maybe they stuffed up (hence why they would 'waive' the second fee)
tequila
Posts: 6303
Location: Brisbane, Queensland
nah if telstra did that to any of my customers i'd eat that cost and chase telstra myself
i honestly believe telstra are difficult and f*** up bills on purpose in their favor because lots of people just wouldn't bother chasing them up
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