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Topic: Attention sys admins - How do you monitor servers?
Alize`
Posts: 1268
Location: Brisbane, Queensland
So we've recently moved away from this expensive software called Kaseya which was providing us monitoring for our servers.

I'm currently trying to configure and test OpManager which uses SNMP and WMI for obtaining hardware status. I'm trying to get my PC at home to act as the monitoring server and it's working OK with SNMP but WMI authentication always fails for me. Anyone know what I'm doing wrong or a better solution for monitoring CPU, memory, hard disk and WAN?
system
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d[o_0]b
Posts: 3356
Location: Brisbane, Queensland
Argent

http://www.argent.com/products/ac.php

last edited by d[o_0]b at 11:00:50 30/Oct/09
TicMan
Posts: 5290
Location: Melbourne, Victoria
Nagios, Cacti and my own random scripts to grep through logs looking for anything nasty.
tequila
Posts: 3737
Location: Brisbane, Queensland
Nagios, Cacti and my own random scripts to grep through logs looking for anything nasty.


this, rrdtool rox my sox

also; http://munin.projects.linpro.no/

example of munin running here; http://munin.ping.uio.no/
Obes
Posts: 8104
Location: Brisbane, Queensland
I prefer 19" LCDs ...


... I crack me up
Alize`
Posts: 1269
Location: Brisbane, Queensland
http://www.argent.com/products/ac.php


Hey Argent Console looks pretty good. Is there a trial download of it? I'm confused by all their different products.
Clubby
Posts: 278
Location: Brisbane, Queensland
Argent's pretty pricey although if you are going to so CISCO switches etc all together it is nice to use. You can also do cool maps of your data centre and then when you click on the rack expands into the rack layout and then shows you were the server that had the alert is positioned.

Other good thing about Argent is probably it's escalation -eg- you can make it have a certain alert say less than 10% disk space then it sends and email to a group and flags it on the maps and in the system, the person in that group replies to the email within a certain time period it flags the problem as being looked at and by who. If not one actions the job within this time period it will escalate it to another person and so on and so on.

We are using IBM Director and a few other things to do most our monitoring at my current place of employment.
shad
Posts: 2915
Location: Brisbane, Queensland
Wait for users to complain and then think about having a look.
`ViPER`
Posts: 1670
Location: Brisbane, Queensland
Why did you move away from kaseya?, I knows it costs money, but it has heaps better support than something you can hack together yourself, and surely the time you spend costs money too.
Crusher
Posts: 395
Location: Newcastle, New South Wales
OpManager is a great tool

Re WMI, what account level permissions are you using to access the server? You also need to do the authentication string as domain\userid
Jim
Posts: 10639
Location: Brisbane, Queensland
what shad said
cJay
Posts: 1088
Location: Brisbane, Queensland
Speaking of server monitoring; is there some simple way to monitor directories and files? I have the need to monitor a bunch of files in folders, sounds pretty simple but if there are any files in said folders for more than two hours an email fires off to alert somone.

If someone would point me in the right direction that would be swell.

P.S this would be a pretty easy thing to code with vbscript or even a batchfile?
Clubby
Posts: 279
Location: Brisbane, Queensland
cJay just VBScript it (although I would powershell is), something like umm

Dim oFs, oFolder, oFile
Dim Folder, FolderSpec, FileCollection

FolderSpec = "C:\Temp\Something"
Set oFs = CreateObject("Scripting.FileSystemObject")

If oFs.FolderExists(FolderSpec) Then
Set oFolder = oFs.GetFolder(FolderSpec)
Set FileCollection = oFolder.SubFolders
On Error Resume Next 'For lazy debugging
For Each subfolders In FileCollection
For Each oFile In subfolders.Files
If oFile.DateLastModified < (Date() - 1) Then 'Mod this for time
oFile.Delete(True)
End If
Next
Next
End If


include some logging so you can see what has been deleted and then just setup a scheduled task to run it using cscript every 5mins or what ever.

last edited by Clubby at 12:03:50 30/Oct/09
pixem
Posts: 219
Location: Sydney, New South Wales
cacti fan, and use nagios too.
hardware
Posts: 5908
Location: Brisbane, Queensland
don't bother with microsoft's SCOM, it creates more problems than it helps with.
Alize`
Posts: 1270
Location: Brisbane, Queensland
Kaseya is just too expensive.

Re WMI, what account level permissions are you using to access the server? You also need to do the authentication string as domain\userid


I'm trying to login with an administrator username and password but it says authentication failed. Even putting the domain first tells me that authentication for WMI failed.
Mass
Posts: 757
Location: Brisbane, Queensland
Wait for users to complain and then think about having a look


Your ideas are intriguing to me and I wish to subscribe to your newsletter
cJay
Posts: 1090
Location: Brisbane, Queensland
Thanks Clubby, I'm not good with VB but I'll give it a crack. I can also use emailer.exe to fire off something to a user perhaps?

Actually, I would also need to exclude some subfolders if I understand the code correctly, is that easy to do?

last edited by cJay at 12:24:43 30/Oct/09
HerbalLizard
Posts: 3247
Location: Queenstown, New Zealand
Nagios, Cacti here
Clubby
Posts: 280
Location: Brisbane, Queensland
cJay: Just google "send email vbscript" you don't need an app or anything it is easy if you have an SMTP mail server somewhere you can send to.

Alize`: you need to elevate the privileges probably since the default is something that doesn't have access to certain areas. (Edit: sorry to clear this up a bit maybe check out impersonation level for WMI scripting)

Loving Powershell for doing all this sort of stuff at the moment.

last edited by Clubby at 12:38:27 30/Oct/09
Bonez
Posts: 43
Location: Sydney, New South Wales

GFI - http://www.gfi.com/pages/prodinfo.htm
PRTG, - http://www.paessler.com/prtg/?ref=PRTG5

Those are the two we use.

GFI is great as you can configure it for monitoring different areas on each server, say a ping test or a free space check, and have it configured to email an alert to you. Plus GFI also has a built in web page that can give you errors and alerts in realtime.

PRTG is used to monitor network, network traffic, LAN and WAN. Also can send alerts.
jadz0r
Posts: 333
Location: Brisbane, Queensland

Jim, svn is broken
$ack
Posts: 994
Location: Brisbane, Queensland
Nagios!, been using it for over 2 years now.

Also recently started using a nagios firefox plugin someone on here directed me to, works like a charm.
pARODY
Posts: 411
Location: Brisbane, Queensland
We use a Nagios setup to monitor over 100,000 devices. Does pretty well, but we also have a team to monitor and manage just the Nagios system.
shad
Posts: 2916
Location: Brisbane, Queensland
Sometimes we also use the psychic admin which somehow knows when there is an issue even before monitoring software can pick it up.
Keato
Posts: 157
Location: Netherlands
Monitoring software is expensive.. we just hire some pleb uni grad to sit and stare at it. Much cheaper.
Clubby
Posts: 281
Location: Brisbane, Queensland
and just are reliable I'm sure :P .. specially at 2 in the morning.

It really depends on the complexity etc you are after .. if you have simple monitoring on only a few servers something like IPSentry would probably do for a cheap price.
Dazhel
Posts: 433
Location: Gold Coast, Queensland
Wait for users to complain and then think about having a look.


Screaming User Datagram Protocol never fails.
I'm sure SUDP is described in an RFC somewhere.

Sometimes we also use the psychic admin which somehow knows when there is an issue even before monitoring software can pick it up.


We had a guy like that once, nicknamed the Server Whisperer. He'd sometimes trail off in mid sentence as if he could smell dropped packets in the wind. Other blokes said he just enjoyed putting his vibrating pager in his pocket for long periods of time.
d[o_0]b
Posts: 3362
Location: Brisbane, Queensland
^^ we also had a guy like that, we called him the f***wit noob who wasn't allowed in the data center
Infidel
Posts: 3060
Location: Netherlands
nagios + cacti in the past 4 places I worked at, 2 of them introduced by me others already had it
hardware
Posts: 5911
Location: Brisbane, Queensland
We had a guy like that once, nicknamed the Server Whisperer. He'd sometimes trail off in mid sentence as if he could smell dropped packets in the wind. Other blokes said he just enjoyed putting his vibrating pager in his pocket for long periods of time.
huelelelele
stinky
Posts: 3274
Location: USA
We use Zabbix to monitor all of our servers and network gear. On the servers we not only track uptime, but also standard stats like disk/net/cpu/ram utilisation, and some crazy stuff like how many processes are running on each processor and how much ram those processes are using.

We also use Splunk to gather all of our syslog and other logs in a nice searchable format.
Crusher
Posts: 396
Location: Newcastle, New South Wales
We use a Nagios setup to monitor over 100,000 devices. Does pretty well, but we also have a team to monitor and manage just the Nagios system.


do you have a manager to manage the team of managers of the nagios system that manages your management information systems?
tequila
Posts: 3751
Location: Brisbane, Queensland
yeah I was going to say, bugger having 100k systems with nagios
I used to do support for HP on their NAS platform (network automation system) and that was scalable way beyond 100k but s***, it was designed to from the ground up to do so

nagios & 100k host entries can't be fun
Jim
Posts: 10644
Location: Brisbane, Queensland
depends how you organise it, and how many nagios hosts you split the load between
I can't see anything wrong with it
system
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