Hey people, recently moved house out to the sticks (and i used to live in ipswich).

I have iinet adsl1 and netgear DG834G. Suprisingly for 6.5k from the exchange i pull about 4/5 mbps (+10 ping ingame than what im used to).

Everything has been running fine till i got on with my team for some scrims last night. Playing cs with 5 people in ventrilo. About 2/3 times per war i would 'dropout' where cs / vent would freeze for about 20 seconds, then come back. I asked the guys to stop spamming vent as much and it seemed to work but i would still dropout atleast once per scrim.

Is this a combination problem of my modem and distance from exchange? Would a different modem perhaps fix this?

Any advice appreciated <3

hi mate
is your modem actually losing sync or are you experiencing network flooding?

I'd drop your speed down and see if that helps.

Ingame it feels like a flood, says "connection problem"

But the modem 'internet' light goes from green to orange and starts flashing, then goes green again.

Then vent catches up (i hear verbal diareha for about 10 seconds).

And i'm either dead in game or standing in spawn.

I have a bandwith meter too, it goes dead during the 'dropout'.

sounds like the pppoe connection is dropping or its loosing line sync, either is bad.

I'd drop your speed down and see if that helps.

I don't think you have that option when on ADSL1 on a telstra dslam? Unless you get the ISP to manually force it or downgrade plan?

But the modem 'internet' light goes from green to orange and starts flashing

If that happens you shouldn't be able to continue your game, unless the ADSL connection comes up real quick and gives you the same IP - in which case your game may not notice the actual disconnection since you're using UDP packets in-game.

Call up your ISP and trouble-shoot. There may be a line fault.

last edited by parabol at 12:21:07 23/Dec/08

got a back to base alarm?

I don't think you have that option when on ADSL1 on a telstra dslam? Unless you get the ISP to manually force it or downgrade plan?

Should be able to set it in the modulation from memory, one of the settings only goes to 1.5mbit and the other goes to 8mbit.

dont think changing the modulation will limit it to 1.5mb, thats just an adsl 1 connection but limited. The slowest modulation would be adsl1 speeds up to 8mb.

As a suggestion you could try tuning MTU. Probably no effect, but worth a shot.

http://help.expedient.com/broadband/mtu.shtml

my monies on a line filter fault or missing
got them on *every* socket in the house that has a phone/etc on it?

I'm on the iinet 8meg speed, could downgrade it to 1.5 or 4 i think.

I didnt have a line filter on the port here.. just put one on now. Could that have been the problem?

And i should put one on the other phone port too?

Cant test out whether it will work or not till practice tonight :<

I didnt have a line filter on the port here.. just put one on now. Could that have been the problem?

And i should put one on the other phone port too?

If there are phones connected to them.. then yes.

No phone connected just modem, that means line filter is pointless right?

you only need the filter for everything apart from the modem. Unless its the modem, if it plugs into the phone line then it needs a filter.

I'm not sure but is the DG834G wireless? If so check your connection strength/speed.

get a decent router, netgear (especially dg834) = s***haus

clicky

I had a similar issue with the same router a few years ago; ADSL2/2+ drops out aaaaaall the time. Are you using a DSL2/2+ profile on your line (check in iinet login).

By dropping back to ADSL1, stability was restored.

last edited by dRanged at 17:57:20 23/Dec/08

No experience with your router but with the d-links you can look at the ADSL status and see the line attenuation and SNR margin. Using these numbers I was able to spot a definite line issue from the exchange to us and Telstra got on it quick-fast (we were also hearing other people's conversations on the phone haha).

Also while we were having these dropout issues I switched modulation from multi-mode to g.dmt which sounds like what dRanged is telling you to do (I doubt this will do much though as you are on ADSL1 and not 2).

Hope things get sorted soon. Pain in the ass those dropouts.

Check you've got the latest firmware:
http://kbserver.netgear.com/products/DG834G.asp

This forum is probably the last place you should ask for hardware advice :(

As a suggestion you could try tuning MTU

We're talking about the line dropping out, MTU is irrelevant.

I'm not sure but is the DG834G wireless?

Again we're talking about the line dropping out, wireless is irrelevant.

get a decent router, netgear (especially dg834)

Although the DG834 is crappy, there's no need to dish out cash to replace the router for this problem.

Check you've got the latest firmware

A firmware update doesn't necessarily help in all situations. I upgraded my DG834's firmware for extra features, ended up causing intermittent router lockups every few days after that. Prior to that it never crashed.

CALL YOUR ISP, get them to troubleshoot the line for you.

last edited by parabol at 19:52:25 23/Dec/08

Again we're talking about the line dropping out, wireless is irrelevant.

About 2/3 times per war i would 'dropout' where cs / vent would freeze for about 20 seconds

It's not dropping out it's lagging. I just realised I have the exact same router and I had a very similar problem in warcraft 3 while playing dota. The game would lag/freeze for 20 second chunks. Parabol you helped me out with my wireless network a while back and after fixing it by getting a movable antenna everything was fine and no more 20 second lag spikes.

Check your speed/strength of your wireless network.

last edited by Reduaram at 22:17:20 23/Dec/08

last edited by Reduaram at 22:18:11 23/Dec/08

It's not dropping out it's lagging.

It's a drop-out. Why? He said the modem light goes orange, flashes then goes green (refer to the 4th post of this thread for the direct quote). That's a complete loss of ADSL sync + resync, not a wireless issue. As I mentioned, if the router happened to do this and re-establish the ADSL link quickly with the same IP, the game would probably just continue (after 20-30 secs of downtime). This may well be the case as iiNet have "sticky" IPs.

last edited by parabol at 22:26:38 23/Dec/08