I'm trying to set my girlfriends phone up so it doesn't have a private number - should be simple enough right?

first of all I went into the usual place - settings - phone - send my caller ID, tried to call my mobile and it still has a private number
ok, so I try a few *#numbers* to turn it off manually - also failed

so we got her a new phone (Nokia 6300) and call myself using her sim - still private number
I got her to ring vodafone and see if theres any reason why its doing this - they all but laughed, saying it was a client side setting

it always says "Check Caller ID Sending Service" when you try to dial out from the phone in question
It used to say "Active Call Diverts" just before the previous message, but I've turned off all call forwarding and still no love

now, I'm posting on QGL

Call up the phone company :) happened to me when i first set up my phone :)

yer the last time she did that we got transfered to 4 different people who couldn't speak english and one who told us it was a phone setting
I'll give it another go, short of that I'll take it into a vodafone store

annoying

learn2phone

Yeah, rang Optus when I got my 6300, setting was on their end too, as well as mine.