Hi guys,
this machine keeps crashing when I use certain programs like Adobe Flash CS3, and EditPlus (a notepad type app)

I would like to try and troubleshoot the source of this problem.

Is there some kind of error logging software that can give me a clue as to why this is happening?

define: crashing

areas of the screen go white for a bit, like the screen isn't being redrawn correctly, it seems difficult to use the mouse and switch windows and stuff, then I cop the dialog box where you click "don't send"

Firstly run the event viewer (Start->Run->eventvwr.exe), click System and look for evil looking entries (red cirle with cross). Read such messages.

Done a memory test?

http://www.memtest.org/

last edited by parabol at 15:11:42 24/Jul/07

I can't do the memtest thing atm, but here is a shot of the event viewer

http://web2.aspedia.net/dpl_templates/files/problem.gif

Hanging application Flash.exe, version 9.0.0.494, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 46 6c 61 73 68 2e Flash.
0018: 65 78 65 20 39 2e 30 2e exe 9.0.
0020: 30 2e 34 39 34 20 69 6e 0.494 in
0028: 20 68 75 6e 67 61 70 70 hungapp
0030: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0038: 20 61 74 20 6f 66 66 73 at offs
0040: 65 74 20 30 30 30 30 30 et 00000
0048: 30 30 30 000

Faulting application editplus.exe, version 2.3.1.406, faulting module unknown, version 0.0.0.0, fault address
0x00000000.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 64 69 ure edi
0018: 74 70 6c 75 73 2e 65 78 tplus.ex
0020: 65 20 32 2e 33 2e 31 2e e 2.3.1.
0028: 34 30 36 20 69 6e 20 75 406 in u
0030: 6e 6b 6e 6f 77 6e 20 30 nknown 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 30 30 30 30 0000000
0050: 30 0d 0a 0..



Have these same applications on other system, no problems there.

last edited by Idol at 16:43:52 24/Jul/07

definitely do a memtest dude

Check your pagefile setting make sure it's set to let windows manage. (I have noticed that this has recently stop a lot of random problems occuring, must have been something in one of the windows updates *shrug*)

But unfortunately it could be hard or soft, ie. soft : a corrupted registry, a f***ed driver or dll; hard: dying PSU, CPU, memory, HDD or mobo ...

www.eventid.net has lots of problems not many solutions.

get some memtest into ya

get the iso, burn it and leave your box running it over night.

last edited by ara at 21:13:54 24/Jul/07

format

RAM problem or corrupted (possibly failing) harddrive. The memtest recommendation is good, this will either confirm or eliminate the RAM as the problem.

if memtest comes up clean

grab seagate tools or whatever disk diagnostics you have and run the extended tests

Memtest was clean, 5 passes no errors. I will try the hard drive diagnostic.

Did you try setting windows to manage the pagefile ?
... System properties, Advanced, Performance, Settings, advanced, Virtual memory, change, System managed Size, set.

It fixes all sorts of weird things, A problem we had with Photoshop, a different problem with Console One, even fixed a mate with a 8800gts640mb that would crash in games despite having 4gig of ram.

Thanks mate, I've made that change also.