Got home from work today and my cable was capped.

Checked my usage and it said I did ~11Gb last night, which was quite odd considering I barely touched the internet last night and I'm not a big "downloader". (no, no virus either)

Anyways, I called them up and their new billing system has been having some issues and they are going to fix it up for me.

Might be worth giving them a call if you're in the same boat.

(and yes I was very polite and friendly to the poor girl fielding accounts calls)

Did you ask her out?

^ No they just flirted a bit but he couldn't figure out if she likes him or not.

ermmm might be worth me calling and seeing if they can reset my cap anyway! lol

was your modem on a treadmill?

p.s. - I downloaded so much porn last night, I didn't sleep LAWLZ.

Same thing has happened to me it seems, im at about 8gig and im capped.

I keep ringing tech support but i get fed up after being on hold for 30 mins and hang up.

Dial option 2 for "want to cancel my account"

:)

It's not a tech support thing

I lost 22 gig in one night (60 gig plan) and had no luck getting them to fix it.

I got through to accounts..
They said something about it being a pro-rata based time so we will be refunded some money cos of the billing change over.

But basically on the 7th of the month when we got moved to the new system our usage was reset so i assumed it was.

It looks like the first week was included in my total when i got capped, even though my usage meter reset.

The girl said i wont be uncapped.

i wanna see someone do the cancel account thing and them just say "ok that'll be done tomorrow, have a nice day"