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Author
Topic: Blackberry Question (ARGH)
mongie
Posts: 4108
Location: Brisbane, Queensland
I've got a really strange case today at work, two BB 7290's rebooting and giving random error messages. We're using BES and we've just upgraded to v4.x and we've since been having issues to do with wireless sync policies etc...

The big problem though is these two 7290's I really can't explain it. One of the engineers we have in Sydney suggested that its possibly related to incompatible firmware... I'm tomorrow going to try and downgrade them.

Has anyone else ever come across this sort of thing? I'm scared.
system
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boba
Cainer
Posts: 2600
Location: Brisbane, Queensland

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Splash
Posts: 2482
Location: Brisbane, Queensland

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Mr Hardware
Posts: 1784
Location: Brisbane, Queensland
not as much as WM5 devices
casa
Thimes
Posts: 2388
Location: Brisbane, Queensland

A red moon rises, names have been dropped this day.
mongie
Posts: 4109
Location: Brisbane, Queensland
nah, more. Blackberries f***ing suck.
Spook
Posts: 18659
Location: Brisbane, Queensland
shouldnt you be paying us for doing most of your work for you mongie?

mongie
Posts: 4110
Location: Brisbane, Queensland
Oh, is that how you feel?

Its okay, Just ignore my threads and you'll have nothing to complain about. I already ignore yours anyway.
trog
AGN Admin
Posts: 20657
Location: Brisbane, Queensland
yeh if you have nothing useful to add to this thread, please f*** off out of it so as not to fill up our precious database with any more bytes
groydis
Posts: 1412
Location: Brisbane, Queensland
blackberrys suck, 2 weeks working in IT support and im f***ing over blackberrys.
spidz
Posts: 9966
Location: Brisbane, Queensland
they sure are handy for work though, I can't live without mine anymore!

The calendar function syncing with outlook makes me a much more organised person these days!
Skitza
Posts: 7908
Location: Brisbane, Queensland
We are looking at a BES + x amount of the Berry's... It can't suck that badly when the world cry's when the RIM goes down.... By the sounds of it, it is a great system to use.
Twisted
Posts: 9793
Location: Brisbane, Queensland

f*** Blackberries. f*** supporting them. And f*** the people who insist on using them. In all my years of support Blackberries are probably the most irritating thing I've had to deal with next to implementing treasury systems like RITS or Exigo :| RIM have announced they will be releasing a virtual Blackberry program that can be enabled on any smart phone as well....hooooooray!
mongie
Posts: 4111
Location: Brisbane, Queensland
That REALLY sucks.

Skitza, They are probably the most annoying thing I've found to support so far, they don't have a hard reset feature ffs.

I'm fairly sure that if you're using BES, you don't have any link to the RIM servers.
tung
Token Black Man
Posts: 4676
Location: Brisbane, Queensland
sif you wouldnt use goodlink yo :p
Skitza
Posts: 7911
Location: Brisbane, Queensland
Hmmmmmmmmm this I do not want to hear.... blah blah /singing / hands over hears.
hef
Posts: 1464
Location: Queensland
Blackberrys have nothing on enterprise vault groydis
darkjedi
Posts: 990
Location: Brisbane, Queensland
I'm fairly sure that if you're using BES, you don't have any link to the RIM servers.


No, even with BES there's still some dependency on the RIM relay. As for a Hard reset feature, quickest way I've found is to set a password & enter it wrong 10 times. Or to use the Backup/Restore tool in the Desktop Manager, go into the Advanced area & use that to wipe the handset.
system
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