Yo,

So our Motorola modem got blasted in all that crazy storm activity the other week, and apparently the tap in the street (whatever that is).

Optus tech came out the next day, replaced the modem and the tap and all was dandy.

I have noticed however, that since that work was done, I can't seem to crack 700KB/Sec, where previously I was well over 2MB/Sec

What's the best way for me to diagnose what's going on ?

The cabling is probably a little f***ed after being fried like that?

just a guess

A cable tap is the point where a cable drop connects to the service line... the tap might be up a pole or in a pedestal on the ground. From the tap the drop runs to your home, either in the air or underground.

Maybe my lines have been fried all along...I barely crack the 200kb/sec ever...do you need to live close by a service provider to get the 2mb/sec speeds?

OneStep

I rarely get 170kb/sec :(

7k LOS to the exchange though :(

you have a splitter for pay tv right? it could be something to do with splitter configuration if that has changed at all or if more splitters have been added.

What d[o_0]b said was spot on re what a Tap is. Call tech support and let them know whats going on. I'd say there is more wrong than just the Tap and modem if your performance has dropped off so much. A signal booster may be up the s*** downstream from you or something like that.

Hey i keep getting logged out.

I think im a cable expert.

Are you on a special High Speed service ?

The channel your using might be a problem.
you can change your Channel in the Modem Config in your browser.

561Mhz 567MHz, 573MHz, 579MHz try some of those.

type 192.168.100.1 to check modem

post ur signal stuff..

mine:

Frequency 561000000 Hz (561Mhz)
Signal To Noise Ratio 40.0 dB
Power Level 4.0 dBmV

Upstream Value
Channel ID 1
Frequency 22900000 Hz
Power 46.5 dBmV


last edited by FaceMan at 21:51:27 01/Dec/08

I am experiencing constant random drop outs with optus cable atm.. Internet will just go down then modem cant reconnect.

Are they experiencing ddos attacks atm or something? (A rumour i heard).

last edited by JakeG at 23:13:40 01/Dec/08

Frequency 561000000 Hz
Signal To Noise Ratio 35.5 dB
Power Level 2.8 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 1
Frequency 22900000 Hz
Power 40.0 dBmV

That seems ok.
Try a different Frequency.

Cable is a shared bandwith thing.
the more users the less performance.
You will prolly get better performance from a different frequency.

Are you using USB ?
USB is slower than Ethernet.

You could also try taking your modem/comp to another Optus cable users house and see what you get.

Nah I'm on wireless, but same results through CAT-5

I tried changing the freq but it didn't seem to stick ?

whats the first 6 numbers of ur ip address...
some ppl on Whirlpool have been reporting terrible speeds with a certain range.
114.76.xx.xx or 114.77.xx.xx

Can't change the frequency, it just reverts back to the default, no matter how I save it, etc

wireless?
blurg

IP address is 122

Nah same results through Cat5 ding dong

last edited by jmr at 22:47:44 08/Dec/08

mine was 9478 dl
..........124 up

what you get for http://www.speedtest.net/index.php ?

last edited by FaceMan at 02:55:07 09/Dec/08

mine was 11438kb/s down and 684kb/s up

9487 down

Frighteningly similar

Can't get anywhere near that actually downloading anything though, I have tried the most popular speedy servers and can't crack 300KB

Apple / Microsoft / My own Pipe DS - nothing will break that 500KB/sec mark

try ausgamers files they always give me about a meg/sec

Whereas Apple, Microsoft and Pipe are slow ?