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Topic: Justjeans site problem. please test for me.
natslovR
Posts: 5429
Location: Canberra, Australian Capital Territory
So....

my sister tried to buy some stuff online from justjeans.com.au When she clicks 'checkout' it says "cannot securely connect to www.justjeans.com.au because the site uses an old, insecure version of the SSL protocol"

I tried on my computer and got the same problem. She submitted a problem report to them and got the following response:
It is most likely that the reason for this is to do with creating a secure link with our server. This is to do with your SSL -Secure Socket Layer settings.

If you do not have SSL enabled on your browser the site may not display as designed. To enable your browser for SSL follow the steps that apply to the browser you are using.

PC Users
Internet Explorer 7.x

1 From Tools select Internet Options
2 Select the Advanced tab and scroll down to the bottom.
3 For each of the options under Security ensure 'Use SSL 2.0' and 'Use SSL 3.0' are both ticked.
4 Click OK
5
Close the broswer and reopen it to ensure that the new settings are applied.


And similar instructions for every browser under the sun including FF2

Firefox 2.0.x
1 In a new tab type about:config in the address bar and press enter, or open the about:config editor if you have the extension
2 In the filter field enter security.enable_ssl2
3 Double click the entry so the value is true
4 In the filter field, enter security.ssl2
5 Double click all the entries to enable them.
6 Close the tab or about:config editor.


Can people that know the internets please try to add something to the 'bag' then checkout at justjeans and let me know if they have this problem too. I don't see how me and my sister (who's computer i've never touched so can't have broken like mine) can both have the same problem. It seems to me it's actually their site.

Edit: to make subject more descriptive.
system
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Jim
Posts: 5857
Location: Brisbane, Queensland
IE7 just refused to load the checkout page after I 'added an item to the bag'

Firefox 1.5.0.11 totally bog standard loaded the page fine with no change of settings - I checked the firefox setting in about:config and it's already set to true which is probably why.

Then I checked my IE7 settings as you described above and the 'use SSL 2' radio button wasn't enabled - I enabled it and then the https checkout on the site worked fine in IE7 also.

So it sounds like their info is right, but bit of a brave move though on their part requiring SSL2 for their shopping cart. Seems a sure-fire way of detracting from the success of your venture into the online sales world.
TicMan
Posts: 2230
Location: Brisbane, Queensland
I got a problem as well.. I figure if a company can't make their web site work then they don't deserve the business.
mooby
Posts: 3477
Location: UK
quite cheap! whats an oz site that sells diesel or firetrap jeans?
jmr
Posts: 4949
Location: Brisbane, Queensland
I got the same error
Triamks
Posts: 1268
Location: Brisbane, Queensland
I also got the error.

Direct them to this thread. We know our stuff.

I followed the instructions provided for FF2 and it's now working. Your post didn't say if you had tried them, only that they were provided, as far as I can see.

last edited by Triamks at 22:04:47 13/Jun/07

last edited by Triamks at 22:04:50 13/Jun/07
Term
Posts: 4337
Location: Queensland
was looking at some firetrap jeans at some place on the goldcoast last weekend, I dunno if they had a website though, its in the novatel arcade in broadbeach... for diesel sifnt the diesel store at DFO at the airport.
natslovR
Posts: 5430
Location: Canberra, Australian Capital Territory
I haven't tried them, i suspected they would work, i just thought it was a bit strange that two different default installs of firefox on two different machines wouldn't be able to purchase stuff from their shop, and suspected it was their shop.

Turns out it is their shop, if i understand correctly, they require higher than default security to buy anything.
jmr
Posts: 4953
Location: Brisbane, Queensland
I'm sure it would probably instill some confidence in people who don't really like online shopping normally
Mass
Posts: 149
Location: Brisbane, Queensland
was looking at some firetrap jeans at some place on the goldcoast last weekend, I dunno if they had a website though, its in the novatel arcade in broadbeach... for diesel sifnt the diesel store at DFO at the airport.


I think this is the store term was shopping at http://www.bigchaps.com.au/, they cater to his "special" needs.
Jim
Posts: 5861
Location: Brisbane, Queensland
it's actually the opposite natslovr - they require an older insecure version of SSL
TicMan
Posts: 2232
Location: Brisbane, Queensland
Isn't there a Levi's jeans outlet just near DFO on the corner of Nudgee Rd and the one that goes to Sandgate Rd?
mooby
Posts: 3482
Location: UK
Term, how much? ball park? Im heading home in aug. dunno wether to get some before i leave of there.
system
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