Ive posted my problems with blackberry's here before, I know there is a couple of admins around that know a bit.

Having a problem with a single user BES install, email and calender sycning is working fine over gprs, but when you try the internet browser in the handheld it doesnt work, is there something I need to be checking on the Blackberry server? Does it route internet back through the BES or just go staight out gprs?

Replace with WM6 and 3G :D

If it is routing back through the BES tho, that is just stupid. Unfortunatly I dont have any blackberry devices here so I cant help you, Mongie probably can tho

Afaik gprs/edge. Make sure they have gprs/edge data in their plans or have it activated or something and not just the bes data.

Then again, I don't really know, could always try something like sending the service book again.

Yeah my bro just got one & his having trouble with the GPRS on it...
I am useless at software & computer stuff so dont know what I am talking bout but any simple suggestions that I can relay to him???

The handheld just stops or the browser just fails to connect?

If the browser fails then I'd say it's the plan.

According to my bro handset stops