Hi ppl, Just got a problem with this modem/router. My ISP is OPTUS and it's been working rock solid for months, suddenly this morning there was no connection.
On inspection it seems I still have a ADSL link (confirmed ADSL service is still good, plugged in old speedstream modem and that works fine) but the authentication process seems to fail (Just sits on Initialising LCP).
The router still works fine e.g can login change settings, wireless link is up, can perform firmware upgrade ect..... but for some reason I cannot get it to authenticate the user via PPPoE or PPPoA. It's like OPTUS have banned my MAC address or something......

Any help would be appreciated.

Some router details below.

System Up Time 00:30:31
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoE 0 0 0 0 0 00:00:00
LAN 10M/100M 239 206 0 1078 334 00:01:26
WLAN 11M/54M 24 0 0 103 0 00:01:19

ADSL Link Downstream Upstream
Connection Speed 1536 kbps 256 kbps
Line Attenuation 42 db 11 db
Noise Margin 29 db 20 db

Account Name
Firmware Version V3.01.29

ADSL Port
MAC Address 00:0f:b5:bd:a0:4b
IP Address ---
Network Type PPPoE
IP Subnet Mask ---
Gateway IP Address ---
Domain Name Server ---

LAN Port
MAC Address 00:0f:b5:bd:a0:4a
IP Address 192.168.0.1
DHCP On
IP Subnet Mask 255.255.255.0

Modem
ADSL Firmware Version 5.00.02.00
Modem Status Connected
DownStream Connection Speed 1536 kbps
UpStream Connection Speed 256 kbps
VPI 8
VCI 35

Netgear Support Line 1800 787 638.

Optus might be doing some server upgrades/maintainence?

have you tried setting the router to bridged mode and authenticating through XP's ppoe wizard?

Sounds like your C-MUX port has locked up happend to me a couple times with iinet, rang them up they got telstra to reset it, took hours...

(confirmed ADSL service is still good, plugged in old speedstream modem and that works fine)

Thanks for the help ppl still have not solved the problem yet. I'm going to test on another adsl connection tomorrow. It's just strange that the slipstream modem works fine but not the netgear one.

have you tried setting the router to bridged mode and authenticating through XP's ppoe wizard?

Trying this now, fark how do you set bridge mode in this router?

noticed that a couple of problems with that router were solved simply by going back to "Setup Wizard" and automatically detecting settings

give it a whirl if you're stuck - even if you think you got all the settings right manually (i know i did)